Moon Palace Nizuc Hotel Alfredo V. Bonfil, Alfredo V. Bonfil
About the Hotel
Choose your room type
Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
General
- Non-smoking rooms
- Free Wi-Fi in public areas
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Private beach
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
Sports & Fitness
- Fitness center
- Water sports
- Tennis court
- Golf course
- Yoga class
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's menu
- Children's play area
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Aqua park
- Night club
- Entertainment
- Garden area
- Spa & wellness center
- Jacuzzi
- Massage
- Public Bath
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Media
- Flat-screen TV
- Direct dial telephone
- CD player
- AM/FM alarm clock
Location
Reviews and Ratings
I had a mixed experience at the hotel. The spacious and clean rooms were a definite highlight, but the aggressive upselling tactics from the staff were off-putting. The dining options were limited, and I found it a bit frustrating that amenities like the hobie cat sailboats were insufficient for the large number of guests. Overall, while the cleanliness and room comfort were impressive, the service approach and dining experience could certainly be improved.
I had a mixed experience at this resort. The rooms were spacious and spotless, and I appreciated the gift bag, but the price seemed high for similar accommodations elsewhere. While the staff were generally friendly, at times their approach felt overly aggressive, especially with the upselling tactics. On the bright side, the amenities were impressive, providing a range of options for relaxation and fun.
I had an overall pleasant stay at the hotel. The rooms were spacious and tidy, and I appreciated the complimentary gift bag. However, I did find the service a bit overwhelming, as they were quite persistent in trying to upsell various offerings. The location offered a nice atmosphere, but it was somewhat limited in terms of activities available. Dining was decent but could use more variety. Overall, it's a comfortable option, yet some aspects need improvement.
I had a mixed experience at the hotel. The rooms were spacious and clean, which was a definite highlight, but I found the service at the restaurant to be overly aggressive, trying to push time share memberships. While the dining had some mouth-watering dishes, my overall experience was dampened by the service. There were also limited facilities such as the number of hobie cat sailboats available, which was a letdown for a large resort.
My stay at the hotel had its ups and downs. The rooms were spacious and clean, which I really appreciated. However, the service was a bit overwhelming with the constant push to join a timeshare. While the dining offered some fresh Mediterranean options, breakfast could use more variety. Overall, given the price, I was expecting a little more balance between the various aspects of my stay.