Carretera Cancun-Chetumal Km. 36.5 Edf A, Cancun, Qroo, 77500, Mexico,
Alfredo V. Bonfil,
Mexico,
77500,
Quintana Roo
-
Close to Xoximilco
Perfect
8.5
8.6
/10
Loved by guests
Friendly staff
Delicious food
Clean rooms
Huge pools
Easy transport
"Nizuc pool with slide was a big hit with our kids."
Judy from United States
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"My family especially enjoyed the wired lounge and mini golf."
Jessica from United States
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"The housekeepers clean our room twice a day."
Anonymous from United States
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Moon Palace Nizuc offers 5-star accommodations with all-inclusive options, featuring a vast gourmet selection of restaurants and bars. The resort includes a stunning beachfront, a world-class AWE SPA, and entertainment options for all ages.
Rooms & Amenities
Rooms at Moon Palace Nizuc are air-conditioned and provide modern amenities such as flat-screen TVs, minibars, and private indoor hot tubs. Each of the 709 rooms includes premium bedding and laptop-compatible safes.
Dining Options
Dining options include a range of cuisines from Mexican to Asian at on-site restaurants. Guests can enjoy themed dining experiences and 24-hour room service, ensuring diverse culinary experiences throughout their stay.
Leisure & Entertainment
The resort offers two outdoor swimming pools, a fitness center, and recreational activities like ziplining and ecotours. Entertainment options include daily activities, karaoke nights, and concerts featuring popular musicians.
Services & Location
Business amenities include a 24-hour business center and concierge services, providing guests with support during their stay. Moon Palace Nizuc is located 13 km from Cancún International Airport, with options for airport transfers.
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Deluxe Ocean Front Kids & Teens
2 persons
45 m²
1 King-size bed
Shower
Coffee machine
room details
Superior Deluxe Garden View Kids & Teens
2 persons
45 m²
1 King-size bed
Garden view
Shower
Coffee machine
room details
Superior Deluxe Ocean View Kids & Teens
2 persons
45 m²
1 King-size bed
Ocean view
Shower
Coffee machine
room details
Superior Honeymoon Suite Ocean Front King Size Bed
2 persons
45 m²
1 King-size bed
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Snorkelling
Canoeing
Cycling
Tennis court
Golf course
Billiard tables
Yoga class
Sports trainer
Aerobics
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Public Bath
Pool with view
Make up services
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
Moon Palace Nizuc presents a delightful array of dining experiences, offering a harmonious blend of local and international flavors. With settings that cater to families and couples alike, every meal becomes a cherished moment, whether under starry skies or amidst vibrant decor.
MANGLAR
International
Ambiance
Family-friendly with a warm and inviting atmosphere.
Key Offerings
Highlights include a versatile menu accommodating vegetarian, vegan, gluten-free, and dairy-free options. Enjoy a buffet breakfast or an elegant dinner to savor delightful international dishes.
Reservation
No
Open daily for breakfast from 6:30 AM to 11:30 AM and dinner from 6:00 PM to 11:00 PM.
Carvao
Brazilian
Ambiance
Casual dining environment suitable for families.
Key Offerings
Experience authentic Brazilian flavors with a focus on vegetarian options. The dinner-only service offers a lively atmosphere perfect for sharing meals.
Reservation
No
Open daily for dinner from 6:00 PM to 11:00 PM.
LOS CAPORALES
Mexican
Ambiance
A vibrant setting evoking traditional Mexican culture.
Key Offerings
Dive into a rich selection of Mexican cuisine including vegetarian, vegan, gluten-free, and dairy-free options. Breakfast and dinner provide an authentic dining experience.
Reservation
No
Open daily for breakfast from 7:00 AM to 11:00 AM and dinner from 6:00 PM to 11:00 PM.
PALAPA DELFINES
Grill/BBQ
Ambiance
An open-air setting perfect for relaxed dining.
Key Offerings
Enjoy delicious grilled fare throughout lunch or wind down with a delightful dinner. The casual setting encourages a laid-back gathering.
Reservation
No
Open daily from 11:30 AM to 4:30 PM for lunch and from 6:00 PM to 11:00 PM for dinner.
PALAPA PELÍCANOS
Pizza
Ambiance
Laid-back venue ideal for family gatherings.
Key Offerings
Savor a variety of pizza options, including vegetarian, vegan, gluten-free, and dairy-free choices during a cozy dinner experience.
Reservation
No
Open daily from 11:30 AM to 4:30 PM for lunch and from 6:00 PM to 11:00 PM for dinner.
LOBBY BAR
Cocktail bar
Ambiance
A chic, inviting space perfect for relaxation.
Key Offerings
Enjoy a refreshing cocktail hour with a variety of drinks available in a lively yet serene setting.
Reservation
No
Open daily for cocktail hour from 5:00 PM to 10:00 PM.
The Pub Brew House
Casual pub
Ambiance
A friendly and lively atmosphere for late-night gatherings.
Key Offerings
Indulge in a wide selection of drinks and light bites, ideal for unwinding after a day of fun.
Reservation
No
Open daily from 6:00 PM to 1:00 AM.
SWEET AND COFFEE (Coffee Shop)
Coffee shop
Ambiance
Inviting and casual setting for coffee lovers.
Key Offerings
Start the day right with freshly brewed coffee, pastries, and a selection of light snacks served throughout the day.
Reservation
No
Open daily from 6:00 AM to 1:00 AM.
Location
Carretera Cancun-Chetumal Km. 36.5 Edf A, Cancun, Qroo, 77500, Mexico,
Alfredo V. Bonfil,
Mexico,
77500,
Quintana Roo
Map view
Carretera Cancun-Chetumal Km. 36.5 Edf A, Cancun, Qroo, 77500, Mexico,
Alfredo V. Bonfil,
Mexico,
77500,
Quintana Roo
City landmarks
Landmark
Moon Palace
1.1
km
Event hall
Moon Palace Arena
720 m
Landmark
Moon Palace Golf Club
1.5
km
Spa Centre
Spa
1.7
km
Theme Park
Xoximilco
3.2
km
Theme Park
Ventura Park Cancun
4.2
km
Landmark
Piston Pueblo
3.0
km
Golf Course
Riviera Cancun Golf Resort
2.8
km
Amusement Park
Wet 'n Wild
4.2
km
Golf Course
Cancun Country Club
4.8
km
Landmark
TPC Cancun Country Club
4.8
km
Nearby
Event hall
Moon Palace Arena
460 m
Restaurants
Momo
320 m
Moon Palace Complex Adjacent to lobby
La Gondola
250 m
Carretera Cancun-Chetumal
Bugambilias
290 m
Carretera Federal 307 Km 340 Moon Palace
Palapa Fragata
320 m
Carretera Cancun-Chetumal Km. 340 Moon Palace Golf & Spa Resort
Manglar Buffet Restautant
600 m
Carretera Cancun-Tulum Km. 36.5 Moon Palace Golf Resort & Spa
Explore Alfredo V. Bonfil
Explore the Local Scene
Top Attractions
Activities
Dining
Entertainment
Moon Palace Arena
9 minutes walking
A premier concert and events venue, ideal for enjoying live performances in a vibrant atmosphere.
Moon Palace Golf Club
19 minutes walking
A beautifully designed golf course offering challenges for all skill levels and scenic views for a great day of golf.
Xoximilco
10 minutes driving
A stunning cultural experience showcasing Mexican traditions via colorful gondola rides, complete with food and music.
Adventure Water Sports
10 minutes driving
Thrilling water sports like jet skiing and snorkeling are available along the coast, perfect for adrenaline seekers.
Spa Services
20 minutes walking
Relaxing spa services offer tranquility and rejuvenation, perfect for winding down after a day of activities.
La Gondola
3 minutes walking
An Italian eatery featuring pasta and pizza, with a cozy atmosphere, ideal for family dining or intimate meals.
Bugambilias
4 minutes walking
A casual spot specializing in Mexican cuisine, famous for its traditional dishes and vibrant decor.
Ventura Park Cancun
10 minutes driving
A fun amusement park for all ages featuring water rides, zip lines, and live entertainment, perfect for family outings.
Live Music at Moon Palace
13 minutes walking
Regular live music events create a lively atmosphere, offering guests a chance to enjoy local and international artists.
Getting around
City Centre
Alfredo V. Bonfil29 min
·
19.1
km
Airports
Cancun (CUN)19 min
·
12.4
km
Isla Mujeres (ISJ)61 min
·
40.2
km
Reviews and Ratings
Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.5
8.5/10 based on 161 reviews
Harry
United States,
February
2025
6.0/10
I had a mixed experience at the hotel. The spacious and clean rooms were a definite highlight, but the aggressive upselling tactics from the staff were off-putting. The dining options were limited, and I found it a bit frustrating that amenities like the hobie cat sailboats were insufficient for the large number of guests. Overall, while the cleanliness and room comfort were impressive, the service approach and dining experience could certainly be improved.
Rooms
9.0
The rooms were spacious and impeccably clean, providing a comfortable retreat during my stay.
Service
5.0
The staff were friendly but the upselling attempts were excessive and felt persistent, which detracted from the overall experience.
Location
Dining
5.0
Dining was a letdown with limited breakfast offerings, and the quality didn't meet my expectations.
Facilities
6.0
The facilities offered a nice environment, but the lack of sufficient hobie cat sailboats for guests was disappointing.
William
United States,
December
2024
6.8/10
I had a mixed experience at this resort. The rooms were spacious and spotless, and I appreciated the gift bag, but the price seemed high for similar accommodations elsewhere. While the staff were generally friendly, at times their approach felt overly aggressive, especially with the upselling tactics. On the bright side, the amenities were impressive, providing a range of options for relaxation and fun.
Rooms
8.0
The rooms were spacious and clean, though I wasn't sure the added cost was justified compared to other suites.
Service
5.0
The staff were friendly, but their persistent upselling felt excessive and lacked transparency.
Location
6.0
The location was fine, but I felt frustrated that there were only two hobie cat sailboats available for such a large resort.
Dining
Facilities
8.0
The amenities were quite impressive, offering various options for relaxation and enjoyment.
Richard
United States,
December
2024
6.4/10
I had an overall pleasant stay at the hotel. The rooms were spacious and tidy, and I appreciated the complimentary gift bag. However, I did find the service a bit overwhelming, as they were quite persistent in trying to upsell various offerings. The location offered a nice atmosphere, but it was somewhat limited in terms of activities available. Dining was decent but could use more variety. Overall, it's a comfortable option, yet some aspects need improvement.
Rooms
8.0
The rooms were spacious and clean, pretty much the same as any other suite but with a little extra touch thanks to the gift bag.
Service
5.0
I found the service to be a bit aggressive and persistent, especially regarding upselling memberships, which made me feel uncomfortable at times.
Location
6.0
While the hotel was situated in a great area, the activities available were quite limited, especially with only two hobie cat sailboats for the entire resort.
Dining
7.0
I enjoyed the local and international dishes, but I felt that the dining options could offer more variety, especially at breakfast.
Facilities
6.0
The facilities were nice overall, but I noticed some aspects like the limited sailing options could be improved to enhance guest enjoyment.
Clara
United States,
December
2024
6.0/10
I had a mixed experience at the hotel. The rooms were spacious and clean, which was a definite highlight, but I found the service at the restaurant to be overly aggressive, trying to push time share memberships. While the dining had some mouth-watering dishes, my overall experience was dampened by the service. There were also limited facilities such as the number of hobie cat sailboats available, which was a letdown for a large resort.
Rooms
8.0
The rooms were spacious and clean, though I expected a bit more for the premium price.
Service
5.0
The service at the Delfin restaurant was excessive and aggressive, lacking transparency in their approach.
Location
6.0
The hotel is set in a large resort area but it felt overcrowded with limited options for activities.
Dining
7.0
The breakfast offered mouth-watering dishes, but it wasn't enough to make up for the overall dining experience.
Facilities
5.0
Facilities were underwhelming, especially with only two hobie cat sailboats available for a huge resort.
Francis
United States,
October
2024
5.8/10
My stay at the hotel had its ups and downs. The rooms were spacious and clean, which I really appreciated. However, the service was a bit overwhelming with the constant push to join a timeshare. While the dining offered some fresh Mediterranean options, breakfast could use more variety. Overall, given the price, I was expecting a little more balance between the various aspects of my stay.
Rooms
7.0
The rooms were spacious and clean, but felt quite standard for the price I paid.
Service
5.0
The service was friendly, but I found the upselling for the timeshare quite excessive and aggressive.
Location
6.0
I felt the location could have benefited from better amenities, especially since there were only two hobie cat sailboats available for such a large resort.
Dining
5.0
The dining experience included some fresh Mediterranean dishes; however, breakfast options were quite limited.
Facilities
6.0
The facilities seemed nice overall, but I was disappointed in the limited water sports options given the size of the resort.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
At the hotel Moon Palace Nizuc guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Number of rooms:
677
FAQs
About Moon Palace Nizuc
What are the check-in and check-out times at Moon Palace Nizuc?
Check-in is at 15:00 and check-out is by 12:00.
How far is Moon Palace Nizuc from Cancún International Airport?
The hotel is located 13 km from Cancún International Airport, approximately a 20-minute drive.
What recreational activities are offered at Moon Palace Nizuc?
Guests can enjoy activities such as ziplining, tennis, golf, and water sports.
Is Wi-Fi available at Moon Palace Nizuc?
Free Wi-Fi is provided throughout the hotel.
What are the parking options at Moon Palace Nizuc?
Private parking is available on-site free of charge without the need for a reservation.
What room amenities can be found at Moon Palace Nizuc?
Rooms are equipped with air conditioning, flat-screen TVs, minibars, and coffee-making facilities.
What nearby attractions are close to Moon Palace Nizuc?
Nearby attractions include Cancún Underwater Museum (5 km), El Rey Mayan Ruins (5 km), and La Isla Shopping Mall (24 km).
What fitness facilities does Moon Palace Nizuc offer?
Guests have access to a fitness centre, yoga classes, and outdoor swimming pools.