Moon Palace Nizuc, Alfredo V. Bonfil
About the Hotel
Moon Palace Nizuc offers 5-star accommodation with a variety of amenities including a spa center, multiple outdoor pools, and a private beach. This all-inclusive resort features 709 rooms equipped with
Rooms & Amenities
The spacious rooms at Moon Palace Nizuc include air conditioning,
Dining & Nearby Options
Dining options at the resort include multiple restaurants offering Mexican, International, American, Italian, and Asian cuisine. Guests can also enjoy a
Leisure & Entertainment
Leisure activities at Moon Palace Nizuc include two outdoor swimming pools, a fitness center, and a variety of entertainment options such as live performances and theme parties. For younger guests,
Services & Local Area
The resort's business facilities include a
Choose your room type
Price and Room Availability
Getting around
Comprehensive guide to transport options for seamless travel
Facilities
General
- Non-smoking rooms
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Snorkelling
- Canoeing
- Cycling
- Tennis court
- Golf course
- Billiard tables
- Yoga class
- Sports trainer
- Aerobics
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Solarium
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Public Bath
- Pool with view
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Bathroom telephone
Media
- Flat-screen TV
- Direct dial telephone
- CD player
- AM/FM alarm clock
Location
Reviews and Ratings
I had a mixed experience at the hotel. The spacious and clean rooms were a definite highlight, but the aggressive upselling tactics from the staff were off-putting. The dining options were limited, and I found it a bit frustrating that amenities like the hobie cat sailboats were insufficient for the large number of guests. Overall, while the cleanliness and room comfort were impressive, the service approach and dining experience could certainly be improved.
I had a mixed experience at this resort. The rooms were spacious and spotless, and I appreciated the gift bag, but the price seemed high for similar accommodations elsewhere. While the staff were generally friendly, at times their approach felt overly aggressive, especially with the upselling tactics. On the bright side, the amenities were impressive, providing a range of options for relaxation and fun.
I had an overall pleasant stay at the hotel. The rooms were spacious and tidy, and I appreciated the complimentary gift bag. However, I did find the service a bit overwhelming, as they were quite persistent in trying to upsell various offerings. The location offered a nice atmosphere, but it was somewhat limited in terms of activities available. Dining was decent but could use more variety. Overall, it's a comfortable option, yet some aspects need improvement.
I had a mixed experience at the hotel. The rooms were spacious and clean, which was a definite highlight, but I found the service at the restaurant to be overly aggressive, trying to push time share memberships. While the dining had some mouth-watering dishes, my overall experience was dampened by the service. There were also limited facilities such as the number of hobie cat sailboats available, which was a letdown for a large resort.
My stay at the hotel had its ups and downs. The rooms were spacious and clean, which I really appreciated. However, the service was a bit overwhelming with the constant push to join a timeshare. While the dining offered some fresh Mediterranean options, breakfast could use more variety. Overall, given the price, I was expecting a little more balance between the various aspects of my stay.